Curriculum Vitae

I’m currently a Senior Product Manager at the WRA (Awdurdod Cyllid Cymru, Welsh Revenue Authority).

Previously, I was a senior product manager at dxw and a civil servant in the UK Government, which you can read more about below!

Work

  • Senior Product Manager

  • Senior Product Manager

    Projects: GOV.UK Publishing

  • Digital & Data Strategy Lead (2022-2023)
    Senior Product Manager (2021-2022)

    Led the development of digital delivery strategy for financing remediation, and then the digital and data strategy for the Safer, Greener Buildings group.

  • Delivery Manager

    Assisted in scoping and highlighting challenges for the delivery of a new national childcare platform. Final Fast Stream placement.

  • Product Manager

    Managed an interdisciplinary team to deliver changes as part of the wider Universal Credit service. Led the team using agile methodologies to deliver rapid changes in response to COVID-19, achieving record numbers of claimants being paid on time, as well as delivering a whole host of changes for EU Exit.

  • User-Centred Design Associate

    Worked with the FCO Labs team to deliver a variety of projects. Primarily focused on delivering changes to ways of working and improving adoption of new technologies using user-centred design principles and consultancy skills.

  • September 2019 - April 2021

    Graduate scheme focusing on developing skills in the Digital, Data, and Technology Profession. Several placements over four years. Left early to join the Ministry of Housing, Communities & Local Government (now DLUHC) as a Senior Product Manager.

A photo I took in the gardens of Trinity Hall, my college in Cambridge.

Education

  • MPhil Asian and Middle Eastern Studies.

    I specialised my research in masculinities represented in the works of 1920s-1940s male authors.

  • MA Chinese (First Class Honours) with distinction in spoken Chinese.

  • One month course in Taipei focusing on translation theory in both literature and other forms of media.

  • Year abroad studying Mandarin Chinese, written and spoken, in Beijing.

  • 1 month (July) of intensive Chinese language study.